Fixing Zoom Keeps Freezing: A Step-by-Step Guide

## Direct Answer
To fix Zoom keeps freezing, try restarting the app, checking your internet connection, and updating Zoom to the latest version. If the issue persists, disable hardware acceleration, clear Zoom cache, and reinstall the app.

## Step-by-Step Guide
To resolve the freezing issue, follow these steps:
1. **Restart Zoom**: Close the app and restart it to see if the issue resolves itself.
2. **Check Internet Connection**: Ensure your internet connection is stable and meets Zoom’s system requirements.
3. **Update Zoom**: Go to Zoom’s website and download the latest version of the app.
4. **Disable Hardware Acceleration**: Open Zoom, go to Settings > Video > Advanced, and uncheck “Enable hardware acceleration”.
5. **Clear Zoom Cache**: Delete the Zoom cache files by going to C:\Users\\AppData\Roaming\Zoom (on Windows) or ~/Library/Application Support/Zoom (on Mac).
6. **Reinstall Zoom**: Uninstall Zoom and reinstall the latest version from the official website.

## FAQ
### Q: Why does Zoom keep freezing on my computer?
A: Zoom may freeze due to outdated software, poor internet connection, or hardware acceleration issues.
### Q: How often should I update Zoom?
A: It’s recommended to update Zoom regularly to ensure you have the latest security patches and features.
### Q: Can I fix Zoom freezing issue on my mobile device?
A: Yes, try restarting the app, checking your internet connection, and updating Zoom to the latest version on your mobile device.

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