Fixing Skype Download Stuck on Windows 10
## Direct Answer
If your Skype download is stuck on Windows 10, try canceling the download, clearing the Windows Store cache, and restarting your computer. Then, restart the download process. If the issue persists, uninstall and reinstall Skype.
## Step-by-Step Guide
To fix the issue, follow these steps:
1. **Cancel the download**: Open the Windows Store, go to the Downloads and updates section, and click on the Cancel button next to the Skype download.
2. **Clear Windows Store cache**: Type `wsreset.exe` in the Windows search bar, and run the command as an administrator. This will clear the Windows Store cache.
3. **Restart your computer**: Restart your computer to ensure all changes take effect.
4. **Restart the download**: Open the Windows Store, search for Skype, and click the Install button to restart the download.
5. **Uninstall and reinstall Skype (if necessary)**: If the issue persists, go to Settings > Apps > Apps & features, find Skype, and click Uninstall. Then, restart your computer and reinstall Skype from the Windows Store.
## Frequently Asked Questions
– **Q: Why does my Skype download keep getting stuck?**
A: The Skype download may get stuck due to a corrupted Windows Store cache, insufficient disk space, or conflicting system files.
– **Q: Can I download Skype from the official Microsoft website?**
A: Yes, you can download Skype from the official Microsoft website if the Windows Store download is not working.
– **Q: Will uninstalling Skype delete my chat history and contacts?**
A: No, uninstalling Skype will not delete your chat history and contacts, as they are stored on Microsoft’s servers and will be synced when you reinstall Skype.
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