Fixing Microsoft Teams Crashes on Windows 10
## Direct Answer
To fix Microsoft Teams crashing on Windows 10, try updating the app, clearing cache, and resetting the app. If the issue persists, reinstall Microsoft Teams or check for Windows updates.
## Step-by-Step Guide
1. **Check for Updates**: Open Microsoft Teams, click on the three dots next to your profile picture, and select “Check for updates”. Install any available updates.
2. **Clear Cache**:
– Press the Windows key + R to open the Run dialog box.
– Type `%appdata%\Microsoft\Teams` and press Enter.
– Delete the `application cache`, `blob_storage`, `databases`, `GPUcache`, `Local Storage`, and `tmp` folders.
3. **Reset Microsoft Teams**:
– Press the Windows key + R to open the Run dialog box.
– Type `%appdata%\Microsoft\Teams` and press Enter.
– Delete the `Application Cache` folder.
– Restart Microsoft Teams.
4. **Reinstall Microsoft Teams**:
– Uninstall Microsoft Teams from the Control Panel or Settings app.
– Download and install the latest version from the Microsoft website.
5. **Check for Windows Updates**:
– Go to Settings > Update & Security > Windows Update.
– Click “Check for updates” and install any available updates.
## FAQ
– **Q: Why does Microsoft Teams keep crashing on Windows 10?**
A: Microsoft Teams can crash due to outdated app versions, corrupted cache, or conflicting Windows updates.
– **Q: Will resetting Microsoft Teams delete my data?**
A: Resetting Microsoft Teams will delete your local app data, but your teams, channels, and conversations will remain intact on the Microsoft Teams server.
– **Q: Can I fix Microsoft Teams crashes without reinstalling the app?**
A: Yes, try updating the app, clearing cache, and resetting the app before considering a reinstall.
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