# Fixing Malwarebytes Login Issues on Android
## Direct Answer
If Malwarebytes won’t log in on your Android device, try uninstalling and reinstalling the app, then restart your device and attempt to log in again. If the issue persists, clear the app’s data and cache, and check for any software updates.
## Step-by-Step Guide
1. **Uninstall and Reinstall**: Go to your device’s Settings, find the Malwarebytes app, and uninstall it. Then, go to the Google Play Store, search for Malwarebytes, and reinstall it.
2. **Restart Your Device**: Restart your Android device to ensure any temporary issues are resolved.
3. **Clear App Data and Cache**: Go to your device’s Settings, find the Malwarebytes app, and clear its data and cache.
4. **Check for Software Updates**: Ensure your Android device and Malwarebytes app are up-to-date, as outdated software may cause login issues.
5. **Reset Malwarebytes**: If the above steps don’t work, try resetting Malwarebytes to its default settings. To do this, go to the Malwarebytes app, navigate to the Settings section, and look for the “Reset” or “Restore default settings” option.
## FAQ
– **Q: Why won’t Malwarebytes log in on my Android device?**
A: This issue can be caused by a variety of factors, including outdated software, corrupted app data, or issues with your device’s operating system.
– **Q: Will uninstalling and reinstalling Malwarebytes affect my license or scan history?**
A: Uninstalling and reinstalling Malwarebytes should not affect your license or scan history, as this information is typically stored on Malwarebytes’ servers and linked to your account.
– **Q: How do I contact Malwarebytes support for further assistance?**
A: You can contact Malwarebytes support through their official website, where you can find a support ticket system, phone numbers, and other contact methods.
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