Fixing Skype Crashes on Mac: A Step-by-Step Guide
Direct Answer
To fix Skype keeping crashing on your Mac, try updating Skype to the latest version, disabling any unnecessary plugins, and clearing the app’s cache. If the issue persists, uninstall and reinstall Skype, or reset your Mac’s NVRAM and SMC.
Step-by-Step Guide
1. **Update Skype**: Open Skype, click on “Skype” in the top menu bar, and select “Check for Updates”. Install the latest version if available.
2. **Disable plugins**: Go to “Skype” > “Preferences” > “General” and uncheck any unnecessary plugins.
3. **Clear cache**: Quit Skype, then press “Command + Shift + G” and type “~/Library/Application Support/Skype”. Delete the “Cache” folder.
4. **Uninstall and reinstall**: If the above steps don’t work, uninstall Skype by dragging it to the Trash, then reinstall it from the App Store or Skype’s website.
5. **Reset NVRAM and SMC**: If none of the above steps work, try resetting your Mac’s NVRAM and SMC. To do this, shut down your Mac, then press the power button while holding down “Command + Option + P + R” (for NVRAM) or “Shift + Control + Option” (for SMC).
Frequently Asked Questions
* **Q: Why does Skype keep crashing on my Mac?** A: Skype crashes can be caused by outdated software, corrupted cache, or conflicting plugins.
* **Q: Will uninstalling Skype delete my chat history?** A: No, uninstalling Skype will not delete your chat history, as it is stored on Skype’s servers.
* **Q: How do I backup my Skype chat history?** A: To backup your Skype chat history, go to “Skype” > “Preferences” > “General” and click on “Export Chat History”.
* **Q: Can I use an older version of Skype on my Mac?** A: No, it’s not recommended to use an older version of Skype, as it may not be compatible with your Mac’s operating system and may pose security risks.
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