Fixing Norton Screen Share Not Working on Windows 10
## Direct Answer
To fix Norton screen share not working on Windows 10, ensure that the Norton software is up-to-date, check the Windows 10 settings to allow screen sharing, and configure the Norton settings to enable remote access.
## Step-by-Step Guide
1. **Update Norton Software**: Open the Norton software, click on “Settings” or “Advanced”, and then click on “LiveUpdate” to update the software to the latest version.
2. **Check Windows 10 Settings**: Go to Windows 10 “Settings” > “System” > “Remote Desktop” and ensure that “Enable Remote Desktop” is turned on.
3. **Configure Norton Settings**: Open the Norton software, click on “Settings” or “Advanced”, and then navigate to “Remote Access” or “Remote Management” and ensure that it is enabled.
4. **Restart Computer**: Restart the computer to apply the changes and test the Norton screen share feature.
## FAQ
### Q: Why is Norton screen share not working on my Windows 10?
A: Possible reasons include outdated Norton software, Windows 10 settings not configured to allow screen sharing, or Norton settings not enabled for remote access.
### Q: How do I know if my Norton software is up-to-date?
A: Open the Norton software and click on “Settings” or “Advanced” to check for updates.
### Q: Can I use Norton screen share if I have a firewall enabled?
A: Yes, but you may need to configure the firewall settings to allow Norton screen share to work. Refer to your firewall software documentation for instructions.
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