Fixing Norton Screen Share Not Working on Mac
## Direct Answer
To fix Norton Screen Share not working on Mac, restart your computer, ensure Norton is updated, and check the Screen Sharing settings. If issues persist, reinstall Norton or reset the Screen Sharing feature.
## Step-by-Step Guide
1. **Restart Your Mac**: Sometimes, a simple reboot can resolve the issue. Save any open work and restart your Mac.
2. **Update Norton**: Ensure you’re running the latest version of Norton. Open Norton, go to **Settings** > **Updates**, and click **Check for Updates**.
3. **Check Screen Sharing Settings**: Go to **System Preferences** > **Sharing**, and ensure **Screen Sharing** is selected and set to **Allow remote login using Remote Management**.
4. **Reinstall Norton**: If the issue persists, try reinstalling Norton. Go to **Applications**, drag the Norton app to the **Trash**, and then download and install the latest version from the Norton website.
5. **Reset Screen Sharing**: If reinstalling Norton doesn’t work, reset the Screen Sharing feature. Go to **System Preferences** > **Sharing**, select **Screen Sharing**, and click **Reset**.
## FAQ
Frequently Asked Questions
– **Q: Why is Norton Screen Share not working on my Mac?**
A: Common causes include outdated software, incorrect settings, or conflicts with other programs.
– **Q: How do I know if my Norton is updated?**
A: Open Norton, go to **Settings** > **Updates**, and check for any available updates.
– **Q: Can I use Norton Screen Share on multiple Macs?**
A: Yes, as long as each Mac has Norton installed and the Screen Sharing feature is enabled.
– **Q: Will reinstalling Norton affect my subscription?**
A: No, reinstalling Norton will not affect your subscription. Your subscription information is linked to your account, not the software installation.
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