Fixing Norton Antivirus Crashes on Windows 10
## Direct Answer
To fix Norton Antivirus crashes on Windows 10, try restarting your computer, updating Norton to the latest version, and disabling any conflicting software. If the issue persists, uninstall and reinstall Norton, or perform a system restore to a previous point when Norton was working correctly.
## Step-by-Step Guide
1. **Restart Your Computer**: Sometimes, a simple restart can resolve the issue. Save any open work and restart your Windows 10 computer.
2. **Update Norton**: Ensure Norton is up-to-date, as newer versions often fix bugs and improve performance. Open Norton, go to **Settings** > **Updates**, and click **Update Now**.
3. **Disable Conflicting Software**: Other security software might be causing the conflict. Disable or uninstall any other antivirus programs and see if Norton works.
4. **Uninstall and Reinstall Norton**: If updating doesn’t work, try uninstalling Norton completely and then reinstalling it. Go to **Control Panel** > **Programs and Features**, find Norton, and click **Uninstall**. Then, download and install the latest version from the official Norton website.
5. **System Restore**: If all else fails, try performing a system restore to a previous point when Norton was working correctly. Go to **Control Panel** > **Recovery** > **Open System Restore**, and follow the prompts to select a restore point.
## FAQ
– **Q: Why does Norton keep crashing on Windows 10?**
A: Norton can crash due to outdated software, conflicts with other security programs, or system file corruption.
– **Q: How do I know if another antivirus program is causing the conflict?**
A: Check your system tray or installed programs list for other antivirus software. If you find any, disable or uninstall them to see if Norton starts working.
– **Q: Will uninstalling and reinstalling Norton remove my subscription information?**
A: No, your subscription information is linked to your Norton account, not the local installation. You can reinstall Norton without losing your subscription benefits.
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