Fixing Netflix Crashes on Windows 10
## Direct Answer
To fix Netflix crashing on Windows 10, try updating the Netflix app, clearing app data, and updating your graphics drivers. If the issue persists, reset the app or reinstall it.
## Step-by-Step Guide
1. **Update the Netflix App**: Open the Microsoft Store, click on the three dots next to your profile picture, and select “Downloads and updates”. Check for updates and install the latest version of Netflix.
2. **Clear App Data**: Press the Windows key + I to open Settings, click on “Apps”, and select “Apps & features”. Find Netflix, click on it, and select “Advanced options”. Click on “Reset” to clear app data.
3. **Update Graphics Drivers**: Press the Windows key + X and select “Device Manager”. Expand the “Display Adapters” section, right-click on your graphics driver, and select “Update driver”.
4. **Reset the App**: If updating and clearing app data doesn’t work, reset the app. Go to Settings > Apps > Apps & features, find Netflix, and select “Advanced options”. Click on “Reset” to reset the app.
5. **Reinstall the App**: If all else fails, reinstall the app. Go to Settings > Apps > Apps & features, find Netflix, and select “Uninstall”. Then, go to the Microsoft Store and reinstall Netflix.
## FAQ
Common Issues and Solutions
* **Q: Why does Netflix keep crashing on my Windows 10 device?**
A: Netflix may crash due to outdated app versions, corrupted app data, or outdated graphics drivers.
* **Q: How do I update my graphics drivers?**
A: You can update your graphics drivers by pressing the Windows key + X, selecting “Device Manager”, expanding the “Display Adapters” section, right-clicking on your graphics driver, and selecting “Update driver”.
* **Q: Will reinstalling the app delete my Netflix account or login information?**
A: No, reinstalling the app will not delete your Netflix account or login information. Your account information is stored on Netflix’s servers, not on your device.
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