## Contacting Wix Support About a Hack
To contact Wix support about a hack, go to the Wix Support Center, click on “Contact Us”, and fill out the form with your site’s details and a description of the issue.
## Step-by-Step Guide
1. **Log in to your Wix account**: Go to the Wix website and log in to your account.
2. **Access the Support Center**: Click on the “Help” button at the top right corner of the page and select “Support Center”.
3. **Click on “Contact Us”**: Scroll down to the bottom of the page and click on the “Contact Us” button.
4. **Fill out the contact form**: Enter your site’s details, including the site name and URL, and describe the hacking issue you’re experiencing.
5. **Submit the form**: Click the “Send” button to submit the form to Wix support.
## FAQs
* **What information do I need to provide**: When contacting Wix support, provide your site’s name and URL, a detailed description of the hacking issue, and any relevant screenshots or error messages.
* **How long does it take to get a response**: Wix support typically responds within 24-48 hours, but response times may vary depending on the severity of the issue.
* **Can I contact Wix support by phone**: Yes, Wix offers phone support for certain plans. Check your account to see if you have access to phone support.
* **What if I’m not a Wix user**: If you’re not a Wix user but have been affected by a Wix site hack, you can still contact Wix support through the Support Center and provide as much information as possible about the issue.
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