Fix Battery Not Charging on Windows 10 After Dropping
Direct Answer
If your Windows 10 laptop battery is not charging after dropping, try these steps:
1. Shut down your laptop, unplug the power cord, and remove the battery (if possible).
2. Inspect the power cord and charging port for damage.
3. Clean the charging port with a soft brush or cloth.
4. Reinsert the battery (if removed) and plug in the power cord.
5. Boot up your laptop and check if the battery is charging.
Step-by-Step Guide
To troubleshoot the issue, follow these steps:
1. **Inspect the laptop’s exterior**: Check for any visible damage, such as dents or cracks, that may be affecting the charging port or battery.
2. **Check the power cord and adapter**: Ensure the power cord and adapter are not damaged. Try using a different power cord or adapter to rule out any issues.
3. **Clean the charging port**: Use a soft brush or cloth to gently remove any debris or dust from the charging port.
4. **Update drivers**: Go to the Device Manager (Press Win + X and select Device Manager), expand the “Batteries” section, right-click on the battery driver, and select “Update driver”.
5. **Run the Windows Troubleshooter**: Go to Settings (Press Win + I), click on “Update & Security”, then “Troubleshoot”, and select “Additional troubleshooters”. Run the “Power” troubleshooter.
6. **Reset the battery**: Shut down your laptop, unplug the power cord, and press the power button for 30 seconds to discharge any residual power. Then, plug in the power cord and boot up your laptop.
FAQ
**Q: What if my laptop’s battery is not removable?**
A: If your laptop’s battery is not removable, try shutting down your laptop, unplugging the power cord, and pressing the power button for 30 seconds to discharge any residual power. Then, plug in the power cord and boot up your laptop.
**Q: Can I use a different charger to charge my laptop?**
A: Yes, but make sure the charger is compatible with your laptop’s make and model, and has the same voltage and wattage rating as the original charger.
**Q: How do I know if my laptop’s battery is damaged?**
A: If your laptop’s battery is damaged, you may notice symptoms such as overheating, swelling, or a significant decrease in battery life. In this case, it’s best to replace the battery or consult a professional for further assistance.