Fixing a Surface Pro That Won’t Turn On
## Direct Answer
If your Surface Pro won’t turn on, try charging it for at least 30 minutes, then press and hold the power button for 10 seconds to discharge it, and finally, press the power button again to turn it on. If this doesn’t work, follow the step-by-step guide below.
## Step-by-Step Guide
1. **Charge your Surface Pro**: Plug in your Surface Pro and let it charge for at least 30 minutes. This ensures the battery has enough power to turn on.
2. **Discharge your Surface Pro**: Press and hold the power button for 10 seconds to discharge the device. This can sometimes resolve issues with the power button or battery.
3. **Check the power button**: Make sure the power button is clean and free of debris. Dirt or dust in the power button can prevent it from working properly.
4. **Try a different power source**: If you’re using a power bank or a different charger, try using the original Microsoft charger to rule out any issues with the power source.
5. **Reset your Surface Pro**: Press and hold the power button and the volume down button at the same time for 10 seconds. Release the power button but keep holding the volume down button. This will reset your Surface Pro.
6. **Contact Microsoft support**: If none of the above steps work, contact Microsoft support for further assistance. They may be able to repair or replace your Surface Pro if it’s still under warranty.
## FAQ
### Q: Why won’t my Surface Pro turn on?
A: There could be several reasons why your Surface Pro won’t turn on, including a dead battery, a faulty power button, or a hardware issue.
### Q: How long does it take to charge a dead Surface Pro battery?
A: It can take up to 2 hours to fully charge a dead Surface Pro battery.
### Q: Can I repair my Surface Pro myself?
A: While it’s possible to repair some issues yourself, it’s recommended to contact Microsoft support or a professional repair service to avoid damaging your device.
### Q: Is my Surface Pro still under warranty?
A: Check your Microsoft account or contact Microsoft support to find out if your Surface Pro is still under warranty.
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