Fixing a Frozen Screen on Windows 11 After Factory Reset
## Direct Answer
To fix a frozen screen on Windows 11 after a factory reset, try restarting your computer in Safe Mode, updating your drivers, and running the System File Checker tool. If the issue persists, you may need to reinstall Windows 11 or seek further assistance from Microsoft support.
## Step-by-Step Guide
1. **Restart in Safe Mode**: Restart your computer and press the Windows key + X, then select Settings > Update & Security > Recovery > Restart now. Click on Troubleshoot > Advanced options > Startup Settings > Restart. Press the F4 key to enable Safe Mode.
2. **Update Drivers**: In Safe Mode, open the Device Manager (Windows key + X > Device Manager), expand each category, and look for devices with a yellow exclamation mark. Right-click on these devices and select Update driver.
3. **Run System File Checker**: Open the Command Prompt as an administrator (right-click on the Start button > Command Prompt (Admin)), then type `sfc /scannow` and press Enter.
4. **Disable Fast Startup**: Open the Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable. Uncheck the box next to Turn on fast startup (recommended).
5. **Reinstall Windows 11**: If none of the above steps work, you may need to reinstall Windows 11. Go to the Microsoft website, download the Media Creation Tool, and follow the prompts to reinstall Windows 11.
## FAQ
– **Q: Why did my screen freeze after a factory reset?**
A: A frozen screen after a factory reset can be caused by outdated drivers, corrupted system files, or hardware issues.
– **Q: Can I recover my files if I reinstall Windows 11?**
A: If you have backed up your files before the factory reset, you can recover them after reinstalling Windows 11. If not, you may lose your files.
– **Q: How can I prevent my screen from freezing in the future?**
A: Regularly update your drivers, run the System File Checker tool, and avoid overloading your computer with too many programs or background processes.
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