Fixing a Frozen Screen on MacBook Air After Factory Reset
## Direct Answer
If your MacBook Air’s screen is frozen after a factory reset, try restarting your MacBook Air by pressing the Power button, the Command + Option + P + R keys, or the Command + Option + Esc keys. If that doesn’t work, you may need to reset the System Management Controller (SMC) or the Power Management Unit (PMU).
## Step-by-Step Guide
To fix a frozen screen on your MacBook Air after a factory reset, follow these steps:
1. **Restart your MacBook Air**: Press the Power button to turn off your MacBook Air, then press it again to turn it back on.
2. **Reset the SMC**: Shut down your MacBook Air, locate the following keys: Power button, Command + Option + Shift + Power. Press and hold these keys while powering on your MacBook Air. Hold them for 10 seconds, then release. This will reset the SMC.
3. **Reset the PMU**: Some older MacBook Air models have a PMU. To reset it, unplug the power cord, remove the battery (if possible), and press the Power button for 5 seconds. Then, plug in the power cord and turn on your MacBook Air.
4. **Reinstall macOS**: If the above steps don’t work, you may need to reinstall macOS. Connect your MacBook Air to the internet, restart it, and immediately hold down the Command + R keys. This will boot your MacBook Air into recovery mode, where you can reinstall macOS.
5. **Visit an Apple Store or Authorized Service Provider**: If none of the above steps resolve the issue, your MacBook Air may have a hardware problem. Visit an Apple Store or an authorized service provider for further assistance.
## FAQ
– **Q: Why did my MacBook Air’s screen freeze after a factory reset?**
A: A frozen screen after a factory reset can be caused by a variety of issues, including software glitches, hardware problems, or issues with the SMC or PMU.
– **Q: Will resetting the SMC or PMU erase my data?**
A: No, resetting the SMC or PMU will not erase your data. However, reinstalling macOS will erase all data on your MacBook Air, so be sure to back up your data before doing so.
– **Q: Can I fix a frozen screen on my MacBook Air without visiting an Apple Store or authorized service provider?**
A: Yes, you can try the steps outlined above to fix a frozen screen on your MacBook Air. However, if these steps don’t work, it’s likely that your MacBook Air has a hardware problem that requires professional assistance.
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