Fixing a Frozen Screen on Surface Pro After Restart
## Direct Answer
If your Surface Pro’s screen is frozen after a restart, try pressing the Windows key + Ctrl + Shift + B to refresh the screen, or press the Power button for 10 seconds to force a shutdown, then restart.
## Step-by-Step Guide
To fix a frozen screen on your Surface Pro after a restart, follow these steps:
1. **Press the Windows key + Ctrl + Shift + B**: This keyboard shortcut refreshes the screen and may resolve the issue.
2. **Force a shutdown**: Press and hold the Power button for 10 seconds to force your Surface Pro to shut down.
3. **Restart in Safe Mode**: Restart your Surface Pro, then immediately start tapping the F8 key. This will boot your device in Safe Mode, which can help you identify if a driver or software issue is causing the problem.
4. **Update drivers**: Go to the Device Manager (Press Windows key + X and select Device Manager), expand the Display Adapters section, right-click on the graphics driver, and select Update driver.
5. **Run a System File Checker**: Open Command Prompt as an administrator (right-click on Start and select Command Prompt (Admin)), type `sfc /scannow`, and press Enter.
6. **Perform a System Restore**: Go to Control Panel, select Recovery, then Open System Restore, and follow the prompts to restore your system to a previous point when it was working correctly.
## FAQ
– **Q: Why does my Surface Pro’s screen freeze after a restart?**
A: The screen may freeze due to a variety of reasons, including outdated drivers, software conflicts, or hardware issues.
– **Q: Will restarting in Safe Mode delete my files?**
A: No, restarting in Safe Mode will not delete your files. It will only boot your device with minimal drivers and services.
– **Q: How do I prevent my Surface Pro’s screen from freezing in the future?**
A: Regularly update your drivers, run disk cleanups, and perform system backups to minimize the risk of screen freezes.
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