Fixing a Black Screen on Surface Pro After an Update
## Direct Answer
If your Surface Pro screen turns black after an update, try restarting it in safe mode, updating your drivers, or resetting the device to its default settings.
## Step-by-Step Guide
To fix a black screen on your Surface Pro after an update, follow these steps:
1. **Restart in Safe Mode**: Press the power button for 10 seconds to turn off your Surface Pro. Then, press and hold the volume-down button and the power button at the same time for 15 seconds. Release the power button, but keep holding the volume-down button until you see the Surface logo.
2. **Update Graphics Drivers**: Go to the Microsoft Support website, download the latest graphics driver for your Surface Pro model, and follow the installation instructions.
3. **Disable Fast Startup**: Go to Settings > Power & sleep > Choose what the power buttons do > Change settings that are currently unavailable. Uncheck the box next to “Turn on fast startup (recommended)” and click Save changes.
4. **Reset to Default Settings**: Go to Settings > Update & Security > Recovery > Reset this PC. Choose “Keep my files” or “Remove everything” depending on your needs, and follow the prompts to complete the reset.
## FAQ
– **Q: Why does my Surface Pro screen turn black after an update?**
A: A black screen on Surface Pro after an update can be caused by outdated or corrupted drivers, conflicts with other system files, or issues with the display settings.
– **Q: How do I prevent a black screen on my Surface Pro in the future?**
A: To prevent a black screen, keep your Surface Pro and its drivers up to date, avoid installing unverified software, and be cautious when making changes to your system settings.
– **Q: Will resetting my Surface Pro to its default settings delete my files?**
A: It depends on the reset option you choose. If you select “Keep my files,” your personal files will be preserved, but if you select “Remove everything,” all files will be deleted.
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