Fix WiFi Not Connecting on Surface Pro After Dropping
## Direct Answer
If your Surface Pro’s WiFi is not connecting after a drop, try restarting your device, checking for physical damage to the WiFi antenna, and resetting your WiFi adapter. If these steps don’t work, you may need to reinstall your WiFi drivers or perform a system reset.
## Step-by-Step Guide
1. **Restart your Surface Pro**: Sometimes, a simple reboot can resolve connectivity issues.
2. **Check for physical damage**: Inspect your device for any visible damage to the WiFi antenna or surrounding area. If you find any damage, contact Microsoft support for repair options.
3. **Reset WiFi adapter**:
* Go to **Settings** > **Network & Internet** > **Status**.
* Click **Network reset** at the bottom of the page.
* Confirm that you want to reset your network settings.
4. **Reinstall WiFi drivers**:
* Go to **Device Manager** (press **Win + X** and select **Device Manager**).
* Expand the **Network Adapters** section.
* Right-click on your WiFi adapter and select **Uninstall device**.
* Restart your Surface Pro and let Windows reinstall the drivers.
5. **System reset**:
* Go to **Settings** > **Update & Security** > **Recovery**.
* Click **Get started** under **Reset this PC**.
* Follow the prompts to complete the reset process.
## FAQ
* **Q: My Surface Pro’s WiFi is still not working after trying the steps above. What should I do?**
A: If you’ve tried all the steps and your WiFi is still not working, contact Microsoft support for further assistance or to schedule a repair.
* **Q: Can a drop cause permanent damage to my Surface Pro’s WiFi antenna?**
A: Yes, a drop can cause physical damage to the WiFi antenna, which may require repair or replacement.
* **Q: Will resetting my Surface Pro delete my files and apps?**
A: Depending on the type of reset you choose, your files and apps may be deleted. Make sure to back up your data before performing a system reset.
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