Fixing Zoom Error 401: A Step-by-Step Guide
## Direct Answer
To fix Zoom error 401, try signing out and signing back in to your Zoom account, then restart the application. If the issue persists, reset your Zoom password and clear the app’s cache.
## Step-by-Step Guide
1. **Sign out and sign back in**: Log out of your Zoom account, wait for a few seconds, and then log back in.
2. **Restart Zoom**: Close the Zoom application, wait for a few seconds, and then reopen it.
3. **Reset your Zoom password**: Go to the Zoom website, click on “Forgot password,” and follow the prompts to reset your password.
4. **Clear Zoom cache**:
– On Windows: Press the Windows key + R, type `%appdata%\Zoom`, and delete the contents of the folder.
– On Mac: Press Command + Shift + G, type `~/Library/Application Support/Zoom`, and delete the contents of the folder.
5. **Reinstall Zoom**: If none of the above steps work, try uninstalling and reinstalling the Zoom application.
## FAQ
### What is Zoom error 401?
Zoom error 401 is an authentication error that occurs when Zoom is unable to verify your login credentials.
### How do I know if I’m experiencing Zoom error 401?
You will see an error message with the code 401 when trying to log in to your Zoom account or join a meeting.
### Will resetting my Zoom password fix the issue?
Resetting your password may resolve the issue if it’s related to incorrect login credentials. However, if the issue persists, try the other steps outlined in the guide.
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