Fix WiFi Keeps Disconnecting on Surface Pro After Dropping
## Direct Answer
If your Surface Pro’s WiFi keeps disconnecting after dropping, try restarting your device, updating WiFi drivers, and resetting network settings. If issues persist, check for physical damage, reset your WiFi adapter, or perform a system restore.
## Step-by-Step Guide
1. **Restart your Surface Pro**: This often resolves connectivity issues. Press the power button until your device shuts down, then press it again to restart.
2. **Update WiFi drivers**: Outdated drivers can cause disconnections. Go to **Settings** > **Update & Security** > **Windows Update** and check for updates. Install any available updates, then restart your device.
3. **Reset network settings**: Go to **Settings** > **Network & Internet** > **Status** and click **Reset** at the bottom of the page. Confirm that you want to reset network settings.
4. **Check for physical damage**: Inspect your Surface Pro’s WiFi antenna and surrounding areas for damage. If you find any damage, contact Microsoft support for repair or replacement options.
5. **Reset WiFi adapter**: Go to **Device Manager** (Press **Windows + X** and select **Device Manager**), expand **Network Adapters**, right-click your WiFi adapter, and select **Disable device**. Wait for 10 seconds, then enable it again.
6. **Perform a system restore**: If you’ve made recent software changes, restore your system to a previous point when WiFi was working. Go to **Control Panel** > **System and Security** > **System** and click **System protection**. Follow the prompts to select a restore point and complete the process.
## FAQ
– **Q: Why does my WiFi keep disconnecting after dropping my Surface Pro?**
A: Dropping your device can cause physical damage to the WiFi antenna or surrounding components, leading to disconnections.
– **Q: Can I prevent WiFi disconnections in the future?**
A: Yes, handle your Surface Pro with care, and consider using a protective case to minimize damage from drops.
– **Q: What if none of these steps resolve the issue?**
A: Contact Microsoft support or visit a authorized service center for further assistance and potential repair options.
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