Fixing a Black Screen on Surface Pro Without a Reason
## Direct Answer
If your Surface Pro screen has gone black without any reason, try pressing the Windows key + Ctrl + Shift + B to restart the graphics driver. If this doesn’t work, proceed to the step-by-step guide below.
## Step-by-Step Guide
1. **Power Cycle**: Press and hold the Power button for 30 seconds to discharge the device. Then, wait for 30 seconds and press the Power button again to turn it on.
2. **Boot in Safe Mode**: Restart your Surface Pro, and as it starts booting, press the Volume Down button and the Power button simultaneously. Release the Power button but keep holding the Volume Down button. Your device should boot into Safe Mode.
3. **Update Drivers**: In Safe Mode, go to the Device Manager (Press Windows key + X and select Device Manager), expand the Display Adapters section, right-click on the graphics driver, and select Update driver.
4. **Check for Windows Updates**: Ensure your Windows is up-to-date, as updates often fix bugs that can cause a black screen. Go to Settings > Update & Security > Windows Update.
5. **Disable Fast Startup**: Go to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck Turn on fast startup (recommended).
6. **Reset Surface Pro**: If none of the above steps work, you may need to reset your Surface Pro. Go to Settings > Update & Security > Recovery > Get started under Reset this PC.
## FAQ
– **Q: Why does my Surface Pro screen go black for no reason?**
A: There could be several reasons, including graphics driver issues, loose connections, or software bugs.
– **Q: Can I prevent the black screen issue from happening?**
A: Yes, regularly updating your Windows and drivers can help prevent such issues.
– **Q: Will resetting my Surface Pro delete my files?**
A: If you choose to keep your files during the reset process, your personal files will be preserved. However, it’s always a good idea to back up your important files before resetting your device.
Leave a Reply