Fixing a Black Screen on Surface Pro After Restart
Direct Answer
To fix a black screen on your Surface Pro after a restart, try pressing the Windows key + P and then the down arrow key to toggle the display on. If this doesn’t work, try booting in safe mode or resetting your device.
Step-by-Step Guide
1. **Press the Windows key + P and then the down arrow key**: This will toggle the display on and off. Try this a few times to see if it resolves the issue.
2. **Boot in safe mode**: Restart your Surface Pro and hold the volume down button. Release the button when you see the Surface logo. This will boot your device in safe mode, which can help you troubleshoot the issue.
3. **Disable the fast startup option**: Go to Settings > Power & sleep > Choose what the power buttons do > Change settings that are currently unavailable. Uncheck the box next to “Turn on fast startup (recommended)”.
4. **Update your display drivers**: Go to the Device Manager, expand the Display Adapters section, right-click on your display driver, and select Update driver.
5. **Reset your Surface Pro**: Go to Settings > Update & Security > Recovery > Reset this PC. Follow the prompts to reset your device.
Frequently Asked Questions
* **Q: Why does my Surface Pro screen go black after restart?**
A: This issue can be caused by a variety of factors, including outdated display drivers, conflicts with other devices, or issues with the Windows operating system.
* **Q: How do I know if my Surface Pro is still on when the screen is black?**
A: You can check if your Surface Pro is still on by pressing the Caps Lock key. If the light on the key turns on and off, your device is still on.
* **Q: Will resetting my Surface Pro delete my files?**
A: Yes, resetting your Surface Pro will delete all of your files and installed apps. Make sure to back up your important files before resetting your device.
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