Fixing Outlook Error 401: A Step-by-Step Guide
To fix Outlook error 401, you need to update your credentials and re-establish a connection with the server. Here’s a direct answer and step-by-step guide to help you resolve the issue.
Direct Answer
Outlook error 401 occurs when your credentials are not recognized by the server. To fix it, go to the “Account Settings” in Outlook, update your password, and ensure that the “Save this password in your password list” checkbox is selected.
Step-by-Step Guide
1. Open Outlook and click on “File” in the top left corner.
2. Select “Account Settings” and then click on “Account Settings” again.
3. Click on the “Email” tab and select the account that’s causing the error.
4. Click on “Change” and update your password in the “Password” field.
5. Ensure that the “Save this password in your password list” checkbox is selected.
6. Click “Next” and then “Finish” to save the changes.
7. Restart Outlook to apply the changes.
Frequently Asked Questions
Q: What causes Outlook error 401?
A: Outlook error 401 occurs when your credentials are not recognized by the server, often due to an incorrect password or outdated authentication settings.
Q: Will updating my password fix the issue?
A: Yes, updating your password and ensuring that it’s saved in your password list can resolve the error.
Q: Do I need to contact my IT department to fix the issue?
A: If you’ve updated your password and the issue persists, it’s recommended to contact your IT department for further assistance.
Leave a Reply