Fixing Battery Not Charging on Surface Pro
Direct Answer
If your Surface Pro battery is not charging, try restarting your device, checking the power cord and outlet, and updating your battery driver. If the issue persists, reset the battery, calibrate it, or contact Microsoft support.
Step-by-Step Guide
To fix the battery not charging issue on your Surface Pro, follow these steps:
1. Restart your Surface Pro: Sometimes, a simple reboot can resolve the issue.
2. Check the power cord and outlet: Ensure the power cord is properly connected to both the Surface Pro and the outlet.
3. Update the battery driver: Go to the Device Manager, expand the “Batteries” section, right-click on “Microsoft Surface Battery,” and select “Update driver.”
4. Reset the battery: Go to the Device Manager, expand the “Batteries” section, right-click on “Microsoft Surface Battery,” and select “Disable device.” Wait for 30 seconds and then enable it again.
5. Calibrate the battery: Let your Surface Pro battery drain to 0%, then charge it to 100%. Repeat this process a few times to calibrate the battery.
Frequently Asked Questions
Q: Why is my Surface Pro battery not charging?
A: The issue could be due to a faulty power cord, outdated battery driver, or a problem with the device’s battery management system.
Q: How do I know if my Surface Pro battery is faulty?
A: If you’ve tried all the troubleshooting steps and the issue persists, it’s likely that the battery is faulty and needs to be replaced.
Q: Can I replace the battery myself?
A: It’s not recommended to replace the battery yourself, as it may void your warranty. Contact Microsoft support or visit an authorized service center for assistance.
Leave a Reply