Fixing Battery Not Charging on Surface Pro After Update
Direct Answer
If your Surface Pro battery is not charging after an update, try restarting your device, checking for loose connections, and updating your battery drivers. If these steps don’t work, reset your power settings, calibrate your battery, or perform a system reset.
Step-by-Step Guide
To fix the issue, follow these steps:
1. **Restart your Surface Pro**: Sometimes, a simple reboot can resolve the problem.
2. **Check the power cord and connector**: Ensure the power cord is securely connected to both the Surface Pro and the power source.
3. **Update battery drivers**: Go to the Device Manager, expand the Batteries section, right-click on the Microsoft Surface battery device, and select Update driver.
4. **Reset power settings**: Go to the Power Options in the Control Panel, click on Change plan settings, and then click on Restore default settings for this plan.
5. **Calibrate your battery**: Let your Surface Pro battery drain to 0%, then charge it to 100% without turning it off.
6. **Perform a system reset**: If all else fails, go to the Settings app, click on Update & Security, and then click on Recovery to reset your Surface Pro.
Frequently Asked Questions
1. **Q: Why is my Surface Pro battery not charging after an update?**
A: This issue can be caused by a software glitch or a problem with the power settings.
2. **Q: Can I fix the issue without losing my data?**
A: Yes, most of the steps mentioned above won’t affect your data, but it’s always a good idea to back up your important files before attempting any fixes.
3. **Q: What if none of the above steps work?**
A: If none of the steps resolve the issue, you may need to contact Microsoft support or visit a authorized service center for further assistance.
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