Fixing a Black Screen on Surface Pro after Windows Update
If your Surface Pro screen has turned black after a Windows update, try restarting your device in Safe Mode and then resetting the display driver.
## Direct Answer
To fix a black screen on Surface Pro after a Windows update, follow these steps:
1. Restart your Surface Pro.
2. Enter the Windows Recovery Environment (WinRE) and select Safe Mode.
3. Open the Device Manager, expand the “Display Adapters” section, and reset the display driver.
## Step-by-Step Guide
1. **Restart your Surface Pro**: Press the power button until your device turns off. Then, press the power button again to turn it back on.
2. **Enter the Windows Recovery Environment (WinRE)**: As your Surface Pro is booting up, press the power button and the volume-down button at the same time. Release the power button but keep holding the volume-down button until the Windows logo appears.
3. **Select Safe Mode**: In the WinRE, go to “Troubleshoot” > “Advanced Options” > “Startup Settings” and click “Restart.” Once your Surface Pro restarts, select Safe Mode with Networking.
4. **Open Device Manager**: In Safe Mode, press the Windows key + X and select “Device Manager.”
5. **Reset the display driver**: In the Device Manager, expand the “Display Adapters” section. Right-click on the display driver, select “Properties,” and then click “Roll Back Driver” or “Update Driver.”
## FAQ
– **Q: What causes a black screen on Surface Pro after a Windows update?**
A: A black screen can be caused by a faulty display driver or a conflict with the Windows update.
– **Q: Will resetting the display driver delete my files?**
A: No, resetting the display driver will not delete your files. It will only restore the driver to its previous or default state.
– **Q: How can I prevent a black screen from happening again in the future?**
A: To prevent a black screen from happening again, make sure to regularly update your display driver and Windows operating system.
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